From time to time we all need a little help and with the Xbox this is no different. Whether it’s a problem with powering up the Xbox, issues with party chat or something so obscure that no amount of internet searching can help you with. Well Microsoft have your back.
There are several ways that you can contact Microsoft for support, be it on Twitter using the handle @XboxSupport, on an official Xbox forum or via phone. There are many ways that you can contact Microsoft and now they would like some feedback on this support.
On the Reddit thread /r/xboxone the official Xbox team have posted a survey asking you for feedback on the support services that you have used. This is your chance to tell the company how you contact them, why you contact them in this way and why you don’t use other services. Hopefully this will help them to improve their services for you.
You can complete the survey here, and don’t worry, it will only take you a couple of minutes to complete and is completely anonymous.